Please read the following carefully and remember that your use of the site is subject to these Terms.
All services carried by our; either employed towing or approved & skilled partner towing individuals or companies. The services are to be carried at the customer's provided address such as their own homes, or business premises.
The information provided on our site is for information purposes only, any additional information required by our customers can be given to customers by phone or email.
By using our website you accept that the information is only for guidance of the services we offer, and contact details you may require to get in touch with us.
We operate and manage many websites for local towings working and offer legitimate towing services. Some or all other websites will link to this page and therefore be viewed as one of the same terms and conditions applicable to all our users of this website or the linking website to this page.
For Privacy statement and information please visit the privacy page of each website, this and the linking websites.
Please note that this terms and conditions only apply to authorised websites managed and operated by us.
We do not use any third party delivery companies, nor do we post goods to customers. Our services are mobile towing and other traders service; any products supplied to customer as part of the work is supplied and installed at the customer's property by the tradesmen who will visit to carry the work required.
All goods we supply & install carry 12 month manufacturer warranty, and 3 months labour costs. Any damage to the material caused by the customer, or other individuals who tampered with the products will invalidate the warrantee for both the product and labour. Such as attempted burglary, forcing the products to function inappropriately, using wrong keys to open locks.
please note that the address is either our driver private home or point of up to 40 miles radious our local driver provides our services. We therefore do not serve customers at this address! *
In the event of cancellation ( between the hours of 7:01 am and 8pm ), you the customer must give us notice of cancellation before our towing driver attend your location within half an hour of agreed time or arrival of our towing service, and no less than 15 minutes before the agreed time. Failing to provide appropriate notice will incur 50% charge of the agreed booked service given over the phone or email.
In the event of out of hours ( 8pm - 7am ) all cancellation will be charged at 50% of the labour charge agreed. We may request Card details in order to confirm the booking, and 50% non refundable cost will be charged in advance.
In the event of failure of our towings/tradesmen to attend on time, and where reasonable time has passed ( a window of 30 minutes must be allowed due to traffic, other jobs that may delay their arrival ), and they have failed to notify the customer of their delay; a full refund will be given to customers.
The Colony Towing is a trading name of JD Towing
Contact phone: (214) 619-5344